This practice will be closed for staff training and development for the afternoon of the 26th of April between 12:30-18:30pm. For medication during this time please call 0808 164 7678. For urgent medical attention during this time, please call 111 or 999. For non-urgent assistance with medication or minor illness, please contact your local pharmacist.
thank you for your cooperation and understanding.
The preferred way to contact the surgery for advice from a doctor that is not so urgent that it needs to be dealt with on the day is via eConsult. This frees up the phone lines for urgent cases and allows the GPs to triage requests to be dealt with in the most appropriate way/by the most suitable person.
eConsult is usually on during normal surgery opening hours (8am-6.30pm Monday- Friday excluding bank holidays) however at times of unprecedented demand we switch it off early to prevent us becoming overwhelmed. If the eConsult button is not visible then please try again the following morning.
FACE TO FACE APPOINTMENTS
If you have had a positive covid test in the last couple of weeks or you have covid symptoms, new persistant cough, high temperature, loss of taste or smell DO NOT come down to the surgery for your appointment but call reception on 01273 431031 so we can re schedule this.
The latest advice is to stay indoors and call NHS 111 (Dial 111) even if your symptoms are mild. For the latest information on the Coronavirus please visit https://www.nhs.uk/conditions/wuhan-novel-coronavirus/
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
Healthwatch Brighton and Hove is conducting a major survey of patients using GP and other primary care services. This will hopefully provide valuable insight into quality of care. Please click on the link below to access the survey.
OUT OF HOURS APPOINTMENTS
Patients are now able to book appointments outside normal surgery hours. Appointments are available weekdays both early morning and evenings plus Saturday all day and Sunday morning. The surgeries will be located either at Benfield Valley Health Hub, formerly County Clinic or at Mile Oak Surgery. You can request to be booked into these clinics when you speak to Reception. Please note that these appointments can only be booked by our Receptionists.
Patient Online Access
Patient Online will help you to take greater control of your health and wellbeing by increasing online access to services. It will offer more convenience, choice and control in how you access GP services. You can download leaflets or call into the surgery for more information. You can also download the registration form which must be brought down to the surgery for verification purposes.
General Practice Data for Planning and Research: NHS Digital Transparency Notice
From the 1st July 2021 the General Practice Data for Planning and Research is changing the way that it uses your information. To find out more about the changes, or to opt out before the 1st of September 2021 please click here. You can also download the Data Opt Out form and return to the practice.